The Department of Veterans Affairs has a huge mandate – to provide healthcare, benefits, and services to support the nation’s nearly 20 million veterans. In these extremely trying times, VA has met the health crisis with a remarkable expansion of IT-driven patient care capabilities, thanks to modernization of key underlying service architectures. VA innovated to outpace service demand during the coronavirus pandemic and as a result...

With the primary missions of protecting the health of all Americans and providing essential human services, the Department of Health and Human Services bore the brunt of the coronavirus pandemic. Its component agencies – Centers for Disease Control and Prevention (CDC), Food and Drug Administration (FDA), National Institutes of Health (NIH), and Centers for Medicare & Medicaid Services (CMS) – live on the front lines of public...

States are struggling to slow the spread during the COVID-19 pandemic and are turning to technology to help. What exactly is contact tracing and how has it helped Maryland combat COVID-19? Join MeriTalk and AWS on Tuesday, August 11 at 1:30 p.m. ET for a webinar to examine how the state of Maryland leveraged cloud-based call center solutions to set up a contact tracing program. During the webinar we’ll discuss: Why cloud-based solutions...

With the Modernizing Government Technology Act now signed into law, Federal CIOs and IT managers should finally have the momentum – and means – to break free of aging agency infrastructures. Feds see opportunities to accelerate progress by improving the ability to share data between new and legacy systems. They say improved data sharing is the number one opportunity to accelerate modernization, followed by a clear vision of success...